At House of Swarnam, each piece of jewellery is meticulously designed and crafted to perfection. Our expert designers take the time to create unique and intricate designs that reflect elegance and timeless beauty. Once your order is placed, the jewellery enters the production phase, where skilled artisans bring the design to life with precision and craftsmanship.

Following the manufacturing process, our jewellery undergoes a rigorous Quality Assurance (QA) check to ensure that every detail meets our high standards of purity, durability, and finishing. Only after passing these stringent checks does the piece proceed to careful packaging, where it is securely packed to maintain its pristine condition during transit.

From design to doorstep, the entire process typically takes 2-3 weeks to ensure you receive a flawless masterpiece. Once dispatched, you will receive tracking details for real-time updates on your shipment. We strive to deliver your jewellery safely and on time, making your shopping experience with House of Swarnam seamless and delightful.

We offer refunds for items that meet the following criteria:

• The product is returned within 7 days from the date of delivery.
• The product is unused, unworn, and in its original condition with all tags, packaging, and certificates intact.
• Custom-made, personalized, or engraved jewelry is not eligible for refunds.